A patient expresses concerns over losing insurance coverage for their children. What should the NP do first?

Consulting case management is the most appropriate first step in responding to a patient’s concerns about losing insurance coverage for their children. Case managers are equipped with the knowledge and resources to assist patients in navigating complex healthcare systems and addressing insurance issues. They can help assess the patient's situation, explore available options, and provide information on alternative coverage, governmental assistance programs, or community resources that may be available.

This approach allows for a comprehensive evaluation of the patient's particular circumstances. Case management can also facilitate communication with the insurance company, identify any potential appeals or adjustments that can be made regarding coverage, and support the patient in understanding their rights and responsibilities regarding their insurance plan.

The other options, while they may have their benefits in specific contexts, might not be the most immediate or effective course of action. Seeking employment may not address the immediate concern of insurance coverage and could take time to resolve. Referring to a financial advisor may not directly address the complexities of health insurance and the potential loss of coverage, while arranging a meeting with the insurance company could be more effective once the case management team has assessed the situation and gathered necessary information.